Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which customers may request a refund for purchases made through blepharostata. It is designed to ensure clarity and fairness for both the customer and blepharostata, while providing maximum legal protection in accordance with applicable laws and regulations in Ireland.

Scope and Applicability

This policy applies to all purchases made through blepharostata. By making a purchase, you agree to the terms set forth in this Refund Policy. This policy does not affect your statutory rights as a consumer under Irish law.

Definitions

  • Customer: Any individual or entity that purchases products from blepharostata.
  • Products: Items sold through {{SITE_NAME}, including but not limited to blepharostata products.
  • Refund: The return of funds to the Customer for a Product that meets the criteria outlined in this policy.

Main Policy Content

1. Eligibility for Refunds

Customers may request a refund under the following circumstances:

  • The Product is defective or damaged upon receipt.
  • The Product does not match the description provided on blepharostata.
  • The Customer has changed their mind within 14 days of receiving the Product, provided the Product is unopened and in its original packaging.

2. Refund Process

To initiate a refund, Customers must:

  1. Contact blepharostata within the applicable refund period using the contact information provided below.
  2. Provide proof of purchase, including order number and receipt.
  3. Return the Product to the address specified by blepharostata within 14 days of receiving the return authorization.

Refunds will be processed within 14 days of receiving the returned Product, using the original payment method. Please note that shipping costs are non-refundable unless the return is due to a defect or error on our part.

3. Non-Refundable Items

The following items are non-refundable:

  • Products that have been opened or used.
  • Gift cards or vouchers.
  • Items purchased on sale or clearance.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear information regarding the refund process.

Customers are obligated to:

  • Provide accurate information when requesting a refund.
  • Return Products in accordance with the instructions provided by blepharostata.

Limitations and Disclaimers

blepharostata shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of Products. This includes, but is not limited to, loss of profits, data, or use. The maximum liability of blepharostata shall not exceed the amount paid by the Customer for the Product in question.

Data Protection/Security

All personal data provided by Customers in connection with refund requests will be processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). For more information on how we handle personal data, please refer to our Privacy Policy.

Changes to Policy

blepharostata reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on blepharostata. Customers are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: blepharostata
Phone: +3530837126193
Email: [email protected]
Address: One Dublin Airport, Dublin Airport, Floor 5, Office 12, Dublin, D04 E1E0, Ireland.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Ireland.